Stripe knows your money. OpsWyse plus Stripe knows what to do about it: which customers to save, which invoices to chase, which upsells to pitch.
Stripe's default failed-payment emails are bland. Wyse drafts customer-specific dunning: references their recent usage, their tenure, the plan value, a path to update payment in 30 seconds. Recovery rate improvement: typically 18 to 32 percent vs Stripe default.
Wyse watches usage patterns, support tickets, login frequency, and Stripe billing signals. When churn risk crosses your threshold, Wyse drafts a save-the-customer outreach with a real intervention (downgrade option, success call, free credits) instead of a generic 'we miss you' message.
Customer hits 80 percent of plan usage. Wyse drafts an upgrade pitch citing their actual usage data. Customer adds 3+ seats. Wyse drafts an unlimited-tier pitch. Expansion revenue per existing customer: typically 12 to 24 percent annual lift.
OpsWyse builds your cohort dashboard from Stripe data: monthly cohorts, retention curves, gross vs net retention, NPS by cohort, expansion vs contraction breakdown. Refreshes on every Stripe webhook. Replaces ChartMogul or Baremetrics for SMBs.
Stripe Dashboard, Developers, API keys. Create a restricted key with permissions: customers (read), subscriptions (read), invoices (read+write for dunning), charges (read), payment_intents (read). Don't use your full-access key.
Stripe Dashboard, Developers, Webhooks. Add the OpsWyse webhook URL (provided in your Integrations settings). Subscribe to: customer.subscription.created, customer.subscription.updated, customer.subscription.deleted, invoice.payment_failed, invoice.payment_succeeded, charge.refunded.
OpsWyse, Settings, Integrations, Stripe. Paste the restricted API key and the webhook signing secret. Wysera validates by pulling a test customer. First full sync of historical Stripe data takes 10 to 60 minutes.
Each Stripe product maps to an OpsWyse plan name. Wysera ships sensible defaults; customize if your product naming doesn't match. Mapping affects how upgrade and downgrade plays get drafted.
Start with dunning. Watch the drafts for two weeks. Enable renewal plays in week 3. Enable churn radar in week 4. Customers love dunning improvements first because the savings are immediate.
Initial sync via Stripe API. Ongoing updates via Stripe webhooks (signed and verified). Customer financial data is encrypted at rest. We don't store card numbers or sensitive payment data; Stripe is the system of record for all financial fields. Dunning emails are sent from your OpsWyse domain through your configured email provider (SES, SendGrid, etc.), never through Stripe.
Start a workspace, paste the credentials, watch the first sync run. No professional services engagement required.
Yes, that's the integration's job. Revenue data is stored in your OpsWyse tenant, encrypted at rest, never trains public models. Field-level redaction available for any field you don't want visible to non-finance team members.
No. The integration is read-heavy. The only write action is creating dunning email drafts (which go through your email provider) and marking invoices as 'paid out of band' if you reconcile externally. Charges and refunds stay manual in Stripe.
Cached data from the last sync stays queryable in OpsWyse. New customer events queue and process when Stripe recovers. We monitor Stripe's status page; if a major outage hits, Wysera pauses outbound dunning to avoid sending emails about events that haven't actually happened.
Yes, with one connection per platform account. Each Stripe Connect account is a separate Wysera workspace, so you can have multi-tenant analytics and dunning policies per account.
Those are revenue analytics tools. Wysera plus Stripe is revenue operations: analytics plus dunning plus retention plus expansion plays. For SMBs, the Wysera bundle replaces a ChartMogul subscription ($179/mo) plus a dunning tool ($79/mo) plus a customer-success tool ($200+/mo). For enterprises, the analytics tools still have their place; Wysera is the action layer on top.